Refund Policy

Booking Fee & Rescheduling Fee (Non-Refundable)

All sessions require a $20.00 booking fee, which is non-refundable under any circumstance.

If you choose to reschedule your session, a $10.00 rescheduling fee applies and is also non-refundable.

Refund Eligibility for Remaining Balance

Any additional amount paid beyond the booking and rescheduling fees may be eligible for a refund only if the following condition is met:

• A minimum of 24 hours’ advance notice is provided before the scheduled session start time.

Missed Sessions & Late Cancellations

If a session is missed without notice (No-Show) or canceled less than 24 hours before the scheduled start time, the remaining balance is forfeited. No refund will be issued.

Emergency Cancellations

Refund requests due to emergencies may be considered on a case-by-case basis at the sole discretion of The Listening Companion. Documentation may be required.

Rebooking

Clients are welcome to book a new session at any time. Each session is treated as a new booking and subject to the terms above.

If you have any questions regarding this policy or need assistance, please contact us directly.